Unified Conversations

    Every Customer Conversation.
    One Place.

    Give your team one connected workspace where every conversation, every customer, and every interaction comes together. Deliver the organized customer experience people expect from today's most successful businesses.

    Unified Inbox
    Recent
    Sarah Jenkins
    2m
    Question about pricing
    Mike Ross
    1h
    Confirmed appointment
    Emily Chen
    3h
    Sent requested estimate
    David Kim
    1d
    Thanks for the help!
    SJ
    Sarah Jenkins
    via Web Chat
    Hi, I'm interested in your services but have a question about pricing.
    Hi Sarah! I'd be happy to help. I see from your file you're looking at the premium package. I'll send over a detailed breakdown right now.
    Estimate #1042 Sent Automatically
    Type a message...

    Your Customers Don't Think In Channels.

    They think they're talking to your business. Unfortunately, most businesses force conversations to live in six different places.

    Your Business System brings them together.

    Unified Inbox
    JD
    SW
    AL

    Every Customer. One Complete Story.

    Every interaction builds on the last. Instead of searching through emails and text messages, your team instantly sees the complete relationship.

    MR
    Mike Ross
    Customer since 2023
    SMS Conversation
    Today, 10:00 AM
    Confirmed details for tomorrow
    Invoice Paid
    Yesterday
    $1,250.00 via Credit Card
    Appointment Completed
    Oct 12
    Initial Consultation
    Estimate Approved
    Oct 10
    Project Proposal v2
    Email Received
    Oct 8
    Inquiry from website

    Every Message

    Nothing gets lost.

    Every Appointment

    Everything stays connected.

    Every Estimate

    Always within reach.

    Every Invoice

    Available instantly.

    Every Note

    One complete history.

    Deliver The Customer Experience People Expect From Bigger Businesses.

    People don't remember how many employees you have. They remember how your business made them feel.

    Customers Feel Known

    Your team already understands the relationship before replying.

    Your Team Responds Faster

    Everything is already in front of them.

    Your Business Feels More Professional

    Every interaction feels organized, consistent, and intentional.

    Meet Customers Where They Already Are.

    Customers shouldn't have to change how they communicate. Your Business System simply brings everything together into one connected conversation history.

    Website Chat
    SMS
    Email
    Facebook
    Instagram
    WhatsApp
    Google Business
    Phone
    One Inbox

    Imagine Running A Business Where...

    Every Customer Feels Remembered

    Nobody repeats themselves.

    Every Team Member Has The Full Picture

    No searching. No guessing.

    Every Conversation Moves Forward

    Better context creates better customer experiences.

    See Everything.
    Without Switching Screens.

    Your conversations become even more valuable when every interaction includes the information your team needs to help customers immediately. Instead of opening multiple tabs, everything lives beside the conversation.

    Conversation
    Do you have availability for a consultation tomorrow?
    Yes, I just sent you a calendar link for 2 PM. You can confirm right there!
    Confirmed! Looking forward to it.
    It was a pleasure speaking with you today! As promised, here is the secure link to your invoice to get started.
    Paid! I'm so excited to work with you guys.
    JD
    John Doe
    john@example.com
    Appointments
    Tomorrow, 2 PM
    Estimates
    #1042 - Pending
    Tags
    VIPNew Lead

    Customer Details

    Know exactly who you're talking to before responding.

    Appointment History

    See upcoming and previous appointments without leaving the conversation.

    Estimates & Invoices

    Review quotes, invoices, and payment history instantly.

    Internal Notes

    Keep your team informed without customers seeing internal discussions.

    Activities

    Track calls, emails, appointments, and customer activity from one timeline.

    One Complete Picture

    Everything your team needs lives in one place.

    Your Entire Team Stays On The Same Page.

    One conversation should never produce three different answers. Whether one person or ten people are helping the customer, everyone works from the same customer history.

    Assign Conversations

    Route customer conversations to the right team member.

    Collaborate Behind The Scenes

    Leave internal notes and collaborate without customers ever seeing them.

    Stay Perfectly Organized

    Everyone works from the same information, reducing mistakes and improving customer experiences.

    Run Your Business From Anywhere.

    Your business doesn't stop when you leave the office. Neither should your customer communication. Manage customer conversations from your desktop, your browser, or your mobile app. Whether you're traveling, visiting customers, or working remotely, your Business System stays with you.

    Activity
    Invoice Paid
    $1,250.00
    From Mike Ross
    New Appointment Confirmed
    Tomorrow, 2:00 PM
    Consultation with Sarah Jenkins
    New Message
    "I'm so excited to work with you guys."
    From Mike Ross

    One Inbox. Infinite Context.

    A message by itself tells part of the story. Context tells the rest. When every interaction stays connected, your team responds with confidence instead of searching for answers.

    Every conversation
    Every message
    Every appointment
    Every estimate
    Every invoice
    Every note
    Every activity
    One complete customer history

    Ready To Simplify Every Customer Conversation?

    Your AI Employee Makes It Even Better.

    Your unified conversation hub becomes even more powerful when your AI Employee joins the team. Instead of simply organizing conversations... It can help manage them too.

    The Unified Conversation Hub works perfectly on its own. When you're ready, your AI Employee becomes the natural next step, helping your business respond faster while your team focuses on higher-value conversations.

    Respond Faster

    AI can answer routine questions across the communication channels you choose.

    Book Appointments

    Help customers schedule appointments without waiting for someone to respond manually.

    Keep Conversations Moving

    When your team is unavailable, AI helps ensure customers continue receiving fast, professional service.

    Why Businesses Love Having Everything In One Place.

    Before

    • Multiple inboxes.
    • Multiple apps.
    • Multiple browser tabs.
    • Searching through emails.
    • Looking for text messages.
    • Trying to remember previous conversations.
    • Customers repeating themselves.

    After

    • One customer.
    • One timeline.
    • One workspace.
    • One complete history.
    • Faster responses.
    • Better organization.
    • More confident conversations.

    One Conversation. Endless Possibilities.

    When every customer interaction lives in one place, your business becomes faster, more organized, and easier to manage. You're no longer reacting to conversations. You're leading them.

    A Customer Reaches Out

    Website chat. Text message. Email. Facebook. Instagram. Phone call. However they contact you... Everything starts in one place.

    The Conversation Continues

    Every reply stays connected to the same customer timeline. Appointments. Notes. Estimates. Invoices. Activities. Nothing gets separated.

    Your Team Has The Full Picture

    Anyone helping the customer immediately understands the relationship. No searching. No guessing. No asking customers to repeat themselves.

    Better Customer Experiences

    Faster responses. Better communication. More confidence. Stronger relationships.

    AI Assistant
    Autonomous Mode
    OCT
    14
    Auto-Booked
    Project Consultation
    2:00 PM - 3:00 PM
    JD
    Meeting with John Doe

    Ready For The Next Step? Add An AI Employee To The Conversation.

    Your unified conversation hub becomes even more powerful when your AI Employee joins the team. Instead of simply organizing conversations... it helps you manage them, too.

    • Answer Routine QuestionsProvide instant responses across the communication channels you choose, freeing your team for higher-value conversations.
    • Book AppointmentsHelp customers schedule consultations automatically without the manual back-and-forth.
    • Continue Conversations After HoursSupport your customers and keep opportunities moving forward even when your office is closed.
    • Stay Perfectly ConsistentDeliver professional, accurate responses based entirely on your business, your services, and your customer experience.

    Your AI Employee works inside the exact same customer timeline, giving it the context needed to provide more helpful, consistent responses. It builds on the Unified Conversation Hub instead of replacing it.

    Want To See Which Packages Include AI?

    Perfect For Businesses That Value Every Customer.

    Service Businesses

    Keep every estimate request, appointment, and customer conversation organized.

    Sales Teams

    Know every interaction before picking up the phone.

    Growing Businesses

    Scale customer communication without creating more chaos.

    Questions Business Owners Ask

    Ready To Bring Every Customer Conversation Together?

    Every Business System package is professionally configured by 10com, so you can focus on running your business instead of learning another piece of software.